IBM i Engineer
Location :
Remote
Job Type :
Direct
Hours :
Full Time
Travel :
No
Relocation :
No
Job Industry :
Computer Software
Job Description :
This position is responsible for implementation, support, and maintenance of the IBM i operating system and hardware including external storage for MEDHOST environment. The IBM i Engineer provides second level troubleshooting and security support pertaining to performance and system configurations.
- Performs installation, upgrade, configuration, deployment, and administration of IBM i operating systems and hardware.
- Oversees and direct participation in the performance of moderate to complex systems administration tasks such as: a) Application of Operating System patches (PTF) and upgrades as required. b) Implementation and configuration of tested subsystems. c) Configuration of networking services.
- Performs deep dive analysis to troubleshoot and resolves performance issues and resource normalization.
- Works to ensure user satisfaction by providing installation, configuration, preventative maintenance, troubleshooting and quickly resolving problems.
- Analyzes and evaluates IBM i systems operations and provides technical direction and recommendations to improve utilization. Implements automation procedures and tools to optimize staff and computing resources and their availability.
- Works as technical lead on specific projects, such as new customer onboarding.
- Effective communications with customers and team members to reach goals and milestones for special projects.
- Acts as an advocate for the customer's technical needs while ensuring compliance and adherence to all applicable processes, procedures, and standards.
- Develops systems management capabilities – early warnings, monitors for critical components that are threshold driven.
- Recommends solutions and alternatives to obtain efficiencies within the platform, enhancing systems stability, reliability and availability.
- As required, works weekends and/or off-hours to meet project/workload demands and production on-call duties.
- Assists with identification/implementation of improvement opportunities in daily operations.
- Performs system saves, security request changes, and device configuration related to IBM i operations.
Required Qualifications :
- At least 3 years IBM i engineering experience. Covering OS Installations, upgrades, systems administration, and support.
- Information Technology based degree level qualification. Bachelor's Degree Preferred
- Must have knowledge in all areas of the System i including: Operating Systems, security, work management, capacity & performance, TCP/IP, BRMS backup and recovery, IBM Flash Copy Manager, SFTP, EIM and SSO, CL Programming, LPAR configuration, HMC configuration, and resource utilization.
- Working knowledge of software such as SEQEL, GUMBO, ROBOT, and MIMIX is preferred
- Experience in RPG/CL programming, SQL query helpful but not required.
- Show initiative and time management skills to meet deadlines.
- Be able to work independently as well as collaboratively. Must display the ability to work well with teams.
- Must possess strong problem troubleshooting and resolution skills.
- Must be willing to learn new tasks, and cross train as needed.
- Excellent analytical, written, and oral communication skills
- Ability to retain and protect confidential material.
- Strong computer skills in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
- Negative pre-employment drug test.
- Criminal and MVR backgrounds must meet our company hiring criteria.