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    Collections Coordinator

    Location : 80% remote
    Job Type : Direct
    Hours : Full Time
    Travel : No
    Relocation : No
    Job Industry : Computer Software

    Job Description :

    This role is responsible for various accounting/collection functions and support to the overall Accounting Department, with a focus on B2B customer collections, cash posting, and reporting.


     


    • Maintain and update Client list of contacts for collection.
    • Collection of outstanding invoices – which include follow-up calls with delinquent clients, recognizing when escalation and/or support hold is necessary.
    • Assist in cash posting as needed, as well as reconcile and distribute daily receipt reports.
    • Produce weekly reports in excel which indicate customers on a credit hold.
    • Analyze aging reports and contact customers in a timely manner to ensure satisfactory A/R days
    • Assist in weekly cash forecast projections.
    • Review daily cash application reports for accuracy.
    • Assist with keying expenses & miscellaneous billing charges into the billing Financial System.
    • Develop relationships with appropriate client staff through professional, courteous communication.
    • Perform various administrative duties as assigned.
    • Research/answer customer inquiries as needed.


    Required Qualifications :

    • Minimum 1 - 3 years experience in an Accounts Receivable role or a Bachelor’s degree in related field.
    • Accounts Receivable/Collections (Business to Business)
    • 1+ year of general accounting experience is a plus
    • Excellent ten-key and typing skills
    • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
    • Good interpersonal skills that include the ability to effectively communicate in both writing and verbally.
    • Excellent written, proofreading, and verbal communication skills.
    • Must be detail-oriented, organized, and have the ability to multi-task.
    • Ability to demonstrate supportive relationships with peers, customers, partners, and corporate executives.
    • Must be flexible with a can-do attitude and have the ability to remain professional under high-pressure situations.
    • Ability to retain and protect confidential material.
    • Strong computer skills in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
    • Negative pre-employment drug tests.
    • Criminal and MVR backgrounds meet our company hiring criteria.


     


    Additional Requirements:
    This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates.


     


    Prepared:
    Management reserves the right to change the duties and responsibilities set forth herein at any time.


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