Cash Posting Representative
Location :
Remote
Job Type :
Direct
Hours :
Full Time
Travel :
No
Relocation :
No
Job Industry :
Healthcare - Health Services
Job Description :
Responsible for timely and accurate posting of ERA, manual posting of EOB, over the counter collections to patient accounts. Post refunds, adjustments, other adjustments as requested by facility. Resolve credit balances on accounts to ensure resolution and A/R management.
• Posts payments and adjustments on all accounts as assigned
• Balance ERA and manual RA’s to amounts received to GL
• Communicates via A/R Manager areas impacting their posting efforts (i.e. incomplete or inaccurate requests)
• Participates and complete projects assigned by manager to improve ongoing operations within the department
• Works in partnership with other departments regarding resolution of issues and concerns.
Administrative Duties:
• Accurately enters and submits time by the required departmental deadlines
• Books travel in adherence to the company travel policy
• Maintain and update the Implementation Methodology and other department documentation
• Maintains documentation regarding Customer interaction
• Provides Pre and Post-Sales Support to MEDHOST Sales team for MEDHOST technical products
• Provide training in areas of expertise and support for training documents necessary to assist clients as required
• Maintains in-depth knowledge of the MEDHOST core products
• Attend and participate in team and departmental meetings
• Maintain application & industry knowledge through self-study and by attending training classes
• Responds to email and phone communications in a timely fashion
• Ensure that all HIPAA Privacy and Security requirements and responsibilities are adhered to constantly
• Assists the leadership team in evaluation of team skills and recommend improvements
• All other duties as assigned
Required Qualifications :
Knowledge, Skills, and Abilities:
• Basic knowledge of business office terminology
• Knowledge of the full revenue cycle
• Good interpersonal skills that include the ability to effectively communicate in both writing and verbally.
• Excellent written, proofreading, and verbal communication skills.
• Must be detail oriented, organized, and have the ability to multi-task.
• Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives.
• Must be flexible with a “can do” attitude and have the ability to remain professional under high pressure situations.
• Ability to retain and protect confidential material.
• Strong computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.)
Training and Experience:
• 2 years or more experience in a hospital or medically related environment.
• Must be able to follow directions and to perform work according to department standards when no directions are given.
• Must be emotionally mature and able to function effectively under stress.
• Sufficient Computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.) to complete work assigned
• Customer Service oriented
