The Business Reporting Analyst role is responsible for creating customer Revenue Cycle reports and data extractions. Create daily, weekly, and monthly Revenue Cycle reporting via Sequel Viewpoint, Query, or other database extraction tools and present the data to customers and internal resources for business operations transparency.
• Deliver customer reports/data extracts utilizing SEQUEL ViewPoint, Query, or other database extraction tools.
• Provide ongoing maintenance and customer support related to custom reports/data extracts, including internal and external reporting (executive summary, month-end PowerPoint presentations, ARM reporting, productivity reporting, etc.).
• Ensure the delivery of all project related activities are met, including coordinating and facilitating meetings, managing data, and research, etc.
• Collect and analyze data to derive strategic insights, analyze a variety of solutions, and determine the most relevant tools and techniques to meet client requirements. Data collection from customers’ MEDHOST database instance and customer clearinghouse/remit systems.
• Generate and deliver weekly/monthly customer invoicing to MEDHOST Accounting Department.
• Works independently to deliver expected outcomes.
• Work in partnership with other teams/departments regarding resolution of Revenue Cycle & Contract Management issues and concerns.
• Develops presentation and/or other material as necessary to ensure proper and thorough communication with customers.
• Ensures that all team and customer engagement documentation is properly completed for areas of responsibility.
• Ensures deliverables are achieved on time.
• Builds and maintains internal/external relationships to develop and sustain the overall satisfaction of our customers.
• Ensures that customer expectations are consistently met or exceeded through sustained improvement in specific performance metrics.
• Serves as a backup to Business Services Senior Consultant to complete daily/weekly/special tasks as needed.
• Adheres to MEDHOST Business Services processes and Customer service standards.
• Adheres to all MEDHOST policies and procedures.
• All other duties as assigned.
Administrative Duties:
• Accurately input/submit worked time by the required departmental deadlines.
• Provide training and documentation in areas of expertise necessary to assist team members and customers.
• Maintain in-depth knowledge of the MEDHOST core products utilized for Revenue Cycle and Contract Management.
• Maintain industry knowledge through self-study and attending MEDHOST training classes.
• Attend and participate in team and departmental meetings.
• Responds to email and telephone communications timely.
• HIPAA and Security requirements and guidelines are always adhered to.
